Privacy Policy
Last Updated: [9/21/24]
Introduction
Global Psychoeducational Solutions (“GPS,” “we,” “us,” or “our”) is committed to maintaining the privacy and confidentiality of the personal and educational information entrusted to us by our clients. This Privacy Policy outlines our practices in collecting, using, disclosing, and safeguarding information provided through our website and client portal. GPS complies with all applicable federal and state laws, including the Family Educational Rights and Privacy Act (FERPA), the Health Insurance Portability and Accountability Act (HIPAA), the Children’s Online Privacy Protection Act (COPPA), and relevant laws from Illinois, Florida, and Ohio.
By accessing or using our website (the “Site”), you consent to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue your use of the Site. This Privacy Policy does not apply to data collected through our secure client portal, which is governed by separate terms and policies.
Scope of Policy
This Privacy Policy governs the data collected through our public website, which includes basic contact information and general inquiries. It is important to note that more comprehensive personal and educational information is collected and managed through our secure client portal, accessible only to active clients. The client portal is subject to separate privacy policies tailored to its specific functions and the sensitive nature of the data it handles.
Information We Collect
1. Information Collected Through the Site:
- Contact Information: We collect information that you voluntarily provide, such as your name, email address, and phone number, when you submit contact forms or request information.
- Messages and Inquiries: We collect the content of any messages or inquiries you submit through the Site.
2. Information Collected Through the Client Portal:
- Personal Identifiers: Includes names, addresses, and contact details of clients and their legal guardians.
- Educational and Health Data: Comprehensive assessments, academic records, and health information relevant to educational planning and accommodations.
- Financial Information: Payment details necessary for processing transactions.
Purpose of Information Collection
The information collected is used for the following purposes:
- Website Inquiries: To respond to requests for information and facilitate communication with prospective clients.
- Service Provision: To deliver and improve our educational and psychoeducational services through the client portal, including conducting assessments and managing client accounts.
- Compliance and Legal Obligations: To ensure compliance with applicable legal and regulatory requirements, and to protect the rights, property, and safety of GPS and its users.
Disclosure of Information
We disclose personal information only in the following circumstances:
- Service Providers: We may share limited information with third-party service providers who assist us in operating the Site and providing services. These entities are required to adhere to strict data protection agreements and are only authorized to use your information as necessary to provide services on our behalf.
- Educational and Healthcare Entities: We may disclose information to educational institutions and healthcare providers only with explicit consent from the client or their legal guardian to support the client’s educational needs.
- Legal Compliance: We may disclose information when required by law or to comply with legal processes, such as a court order or subpoena, or to protect the rights, property, or safety of GPS, our clients, or others.
Data Security
GPS employs administrative, technical, and physical security measures to protect against unauthorized access, use, or disclosure of personal information. These measures include encryption, secure servers, and periodic security assessments. While we strive to protect your data, no security measures are infallible, and we cannot guarantee absolute security. By using the Site, you acknowledge and accept these inherent risks.
Cookie Usage and Tracking Technologies
We use cookies and similar technologies to enhance the functionality of the Site and improve user experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the performance of certain features on the Site.
Special Considerations for Minors and COPPA Compliance
GPS adheres to the Children’s Online Privacy Protection Act (COPPA) and applicable state laws to safeguard the privacy of minors. We collect personal information from children under 13 only with verifiable parental consent. Legal guardians have the right to access, review, and request the deletion of their child’s personal information stored with us.
Jurisdiction and Applicability
This Privacy Policy is governed by the laws of the state of Illinois, where GPS primarily operates, as well as relevant federal laws. GPS provides services in Illinois, Florida, and Ohio, and may expand to other states. The collection and management of information through the client portal are governed by separate terms and policies specific to those services.
Policy Modifications
GPS reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any changes will be effective immediately upon posting the revised Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
This Privacy Policy reflects GPS’s commitment to transparency and legal compliance in managing the sensitive information entrusted to us by our clients. For more information about our data practices related to the client portal, please refer to the separate privacy policy applicable to that platform.